The Westin Palace, Madrid

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Plaza de las Cortes, 7, 28014, Madrid, Spain | Edit hotel information »

Average ratings by Real Travelers

4.6 out of 5 based on 136 reviews from 6 sources
Clean: Rating of 4.7 out of 5
Service: Rating of 4.6 out of 5
Location: Rating of 5.0 out of 5
Value: Rating of 4.0 out of 5
Room: Rating of 4.7 out of 5

Amenities include:

                                 

  • " Lobby is a great place for meeting business associates or just for relaxing with afternoon tea." — source Priceline

    "Great hotel." — source Travelocity

The Westin Palace, Madrid Reviews

gathered from 6 sources

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  • Overall: Rating of 4.6 out of 5

    " Lobby is a great place for meeting business associates or just for relaxing with afternoon tea." source Priceline 2010/01/18

    "Probably the best hotel in the area." source Priceline 2009/10/13

    "Great hotel." source Travelocity 2009/07/01

    " The hotel is gorgeous and very well maintained, however they need to decide what they want the hotel to be." source Expedia 2010/05/12

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  • Clean: Rating of 4.7 out of 5

    " The Westin Heavenly Bed is awesome!" source Travelocity 2009/07/01

    " The Westin’s Heavenly Bed was very comfortable and nice." source Expedia 2010/06/29

    " The superb service, spacious room, comfy bathroom, excellent breakfast buffet and impecable concierge service overcompensates the latter." source Expedia 2010/01/19

    " The room was renovated and very clean- but very very ordinary. (the bed was however very magnificently comfortable) Next time I think I’ll go with the boutique hotel a block away..." source Expedia 2009/12/02

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  • Service: Rating of 4.6 out of 5

    " We were given directions to go out to eat on our first evening by a very helpful concierge, who also lent umbrellas when needed." source Expedia 2009/09/30

    " The building itself is gorgeous, the rooms are well-kept, the food is unbelievably good, and the service is impeccable." source Expedia 2009/09/18

    " In general, staff, including house keepers, are very friendly and helpful!" source Expedia 2009/08/11

    more reviews for service »
  • Location: Rating of 5.0 out of 5

    " The service was great and location was excellent." source Priceline 2010/01/13

    " The neighborhood is the best in the city." source Travelocity 2009/04/01

    "The Westin Palace is a very beautiful building and the location is great." source Expedia 2010/07/07

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  • Room: Rating of 4.7 out of 5

    " Central location of the hotel a big, big plus." source Expedia 2010/07/07

    " Despite its large size, the staff was wonderful--very helpful and friendly." source Expedia 2009/12/09

    " though on the Starwood preferred floor, the safes are much bigger." source Expedia 2009/10/22

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More information on The Westin Palace, Madrid

Overlooking the Neptune Fountain and its quiet plaza, the Westin Palace lies opposite the Prado and Thyssen Bornemisza museums and is two blocks from the Reina Sofia Art Centre. The palatial hotel was built in 1912 on the former site of the palace of the Duke and Duchess of Medinaceli. The entrance hall, decorated with murals of Italian Renaissance gardens, leads through to Rotunda Hall which is crowned with an Art Nouveau glass dome. The 466 guestrooms are decorated in Belle Epoque style and include plush Heavenly Beds, air conditioning, Internet connections, digital phones, and marble bathrooms with anti mist mirrors, bathrobes, and slippers. Dining options include international and Spanish dishes at the informal La Rotonda, and Chinese cuisine at Asia Gallery. A complimentary breakfast is served daily. Set in the most dramatic room of the hotel, the Palace Bar is dominated by an Art Nouveau stained glass dome with flower motif, from which a large chandelier is suspended. Cocktails, and a choice of over 700 wines from the adjoining cellar, are served here, and live piano music is played for afternoon tea. The 18 meeting rooms and banquet lounges are soundproofed and equipped with microphones and audio visual systems. Some of the rooms are wood panelled with Venetian chandeliers, and all benefit from natural daylight. The business centre adjacent to the front desk has telephone and fax services, high speed Internet access (surcharge), telephone booths, and a meeting area. Club Neptuno fitness centre is open round the clock and offers rooftop views across the Buen Retiro Park. There are around 20 cardiovascular machines, free weights, a sauna, and a sunbed, and massage treatments are available. Beauty treatments including facials, massage, manicure and pedicure, are available on the sixth floor, and a small hairdressing salon is located on the second floor. Just 1.5 kilometres from the hotel is the Filmoteca Nacional showing a rich choice of art house cinema, including matinee performances and original language versions.

Details for The Westin Palace, Madrid:

  • Check-in Time:

    1400
  • Check-out Time:

    1200
  • Year Built:

    1912
  • Year Renovated:

    1997
  • Total Rooms:

    1
  • Total Floors:

    1
  • Rooms:

    DELXE DOUBLE ROOM, Deluxe Double Room, Premium Deluxe Room
  • Price:

    400€ ($500) double; from 500€ ($625) suite, Very Expensive
  • Credit Cards Accepted

    AE, DC, MC, V
Information by Hotels.com
  • Cancellation Policy

    Cancel 24 hr prior to arrival for full refund
  • Directions

    Minibuses and taxis are available for transfer from the airport to the centre of Madrid. Metro line 8 also serves the airport and takes passengers into central Madrid.
  • Area

    Segovia, Avila
  • Parking

    Parking 20€ ($25)
  • Pets

    True
  • Attractions

    Mad 0 Mi NAranjuez Historical City 31 MiBotanic Gardens 00 MiBull Ring Plaza De Toros 03 MiEl Escorial Historic Monaster28 MiGran Via Puerta Del Sol 00 MiJuan Carlos I Exhibition Cente07 MiPalacio Real Royal Palace 03 MiPlaza Mayor 00 MiPrado Museum 00 MiReina Sofia Art Center 00 MiRetiro Park Parque Del Retiro00 MiSierra De Madrid Mountain Ski30 MiSoccer Stadiums 03 MiThyssen Museum 00 MiWarner Bros. Park 14 Mi Abn Amro Bank 01 MiAccenture 02 MiAlcatel 01 MiAmerican Express 00 MiArthur Andersen 02 MiCitibank 09 MiCoca Cola Company 05 MiCredit Suisse First Boston 01 MiGoldman Sachs 02 MiPricewaterhouse Coopers 02 MiRepsol 04 MiSchering Espana 01 MiStarwood Global Sales Office 00 MiTelefonica 01 MiUnion Bank Of Switzerland 01 Mi

Amenities include:

  •   Valet parking
  •   Sauna
  •   Tv
  •   Safe deposit box
  •   Room service
  •   Restaurant
  •   Mini bar
  •   Laundry
  •   Internet
  •   Heated pool
  •   Handicap accessible
  •   Fitness center
  •   Concierge
  •   Business center
  •   Babysitting
  •   Air conditioned
  •   Hour front desk